Privacy Policy

Privacy Policy

Last updated: September 2026

BuildHQ.in collects personal information (name, phone, email) only when you submit a lead form or register as a professional. We use this data to connect you with matching architects, contractors and service providers.

We do not sell your data to third parties. Lead data is shared only with the specific professionals matched to your inquiry.

For any privacy concerns, contact us at our contact page.

Information You Should Avoid Sharing

When using BuildHQ, please avoid submitting information that is not necessary for your enquiry.

Unless specifically requested for a legitimate purpose, do not include:

  • Passwords

  • Banking or payment credentials

  • Credit or debit card information

  • Government identification numbers

  • Private account credentials

  • Other highly sensitive personal information

Providing only relevant information helps reduce unnecessary exposure of personal data.

Privacy and Home-Building Enquiries

When you request assistance with a construction-related service, the information you provide may be important for understanding your requirements.

For example, details such as your preferred city, property type, approximate project requirements, or service category can help a matched professional understand the nature of your enquiry.

Users should provide only information that is relevant to the service they are requesting.

Choosing to Contact a Professional

If BuildHQ connects you with an architect, contractor, supplier, or another service provider, any subsequent communication may take place directly between you and that professional.

Before sharing additional personal or project information, consider whether it is necessary for the service being discussed.

You should also independently evaluate the professional, quotation, credentials, terms, and services before entering into an agreement.

Privacy When Using External Services

BuildHQ may provide links or connections to services operated by other organizations.

If you choose to interact directly with an external service, any information you provide to that organization will be subject to its own terms and privacy practices.

We recommend reviewing the relevant organization's policies before submitting information through an external website or service.

Keeping Your Information Accurate

If you provide information to BuildHQ, try to ensure that the details are accurate and current.

Accurate information can help us understand your enquiry correctly and, where applicable, improve the relevance of a professional connection.

If you believe information you previously submitted needs attention, you can contact the BuildHQ team regarding your concern.

Responsible Use of BuildHQ

Privacy also depends on how users interact with online services.

We encourage visitors to protect their own information by using secure devices, avoiding unnecessary disclosure of sensitive details, and carefully reviewing external websites before submitting additional information.

Users should also avoid sharing another person's personal information through BuildHQ unless they have the appropriate permission to do so.

Updates to Our Privacy Practices

As BuildHQ develops new features and services, the way information is handled may evolve.

We may therefore review our privacy practices periodically to ensure they remain appropriate for the platform and the services we provide.

The latest version of the Privacy Policy will remain available on this page so visitors can review the current information.

Questions About BuildHQ Privacy

If you have a question about how your information is handled, are concerned about an enquiry you submitted, or want clarification regarding BuildHQ's privacy practices, please reach out through the official contact channel.

Clear communication about privacy is important to us, and we encourage users to contact BuildHQ whenever they have a genuine privacy-related concern.

Frequently Asked Questions

Why does BuildHQ need my information?

Information may be required to process an enquiry, understand your requirements, provide requested support, or facilitate a relevant professional connection.

Should I provide sensitive personal information through a BuildHQ form?

Only provide information that is necessary for your enquiry. Avoid submitting passwords, financial credentials, government identification numbers, or other highly sensitive information unless specifically required for a legitimate purpose.

What should I do if I receive an unexpected message from a professional?

If you receive communication related to an enquiry, verify that it relates to the service you requested. Do not provide passwords, financial credentials, or unnecessary sensitive information.

Can I decide whether to continue with a matched professional?

Yes. Being connected with a professional does not require you to hire or engage that person. You should independently evaluate their experience, pricing, services, credentials, and terms before proceeding.

What should I check before sharing information with an external website?

Review the website's privacy policy, terms, contact information, and the purpose for which it is requesting your information. Share only details that are necessary for the service.

How can I raise a privacy concern with BuildHQ?

You can contact the BuildHQ team through the website's contact page with details about your concern. Providing the relevant context can help the team understand your request.